While global energy demand continues to rise, tackling the trilemma of energy security, equity, and the climate crisis remains one of our greatest challenges. The topic continues to be front and center for leaders, and the main theme at industry events. In all my conversations with customers and[…]

For insurance companies that want to transform their businesses with technology, the past 12 months have been uniquely exciting—on par with the early days of the internet or the mobile phone revolution. Yet, what lies ahead is only more interesting. Innovative insurers are moving quickly to use the[…]

A year ago, few had heard the term ‘generative AI’, but with the launch of OpenAI’s ChatGPT that all changed very rapidly. Within 64 days of launch, ChatGPT had over 100 million users1 and this interest changed completely the conversations between business teams and their IT counterparts.  It also[…]

In the amount of time it takes for you to read this sentence, cybercriminals and nation-state attackers will have launched more than 40,000 password attacks against computing systems, devices, and people around the world.1 That’s 4,000 attacks every second.   It is a sobering statistic and simply one measure[…]

In the face of an ever-changing and dynamic market, Microsoft Industry Clouds are helping customers and partners across multiple industries thrive. We’re delivering technological innovation to help every organization build resilience to weather uncertainty and accelerate digital transformation.  New capabilities within the 2023 release wave 2—coming available from[…]

Thank you to everyone who joined us at GroceryShop 2023 in Las Vegas, Nevada. We were thrilled to be part of the biggest grocery industry event of the year, bringing together over 4,000 stakeholders from across the grocery and consumer goods worlds. At this year’s event, we shone[…]

Matt didn’t see the dog until the last second. Swerving suddenly, he missed the dog—then hit a parked car. Rattled but unhurt, he called his insurance company. The contact center agent who answered Matt’s call immediately authenticated him with voice biometrics, removing potential friction from this highly charged[…]

I had just started my new job as Deputy Secretary for Technology and Innovation at the State of New York. As I stood in front of the whiteboard in my office, I paused and reflected on the role technology could play in improving the lives of New Yorkers.[…]

Following Sibos 2023, we continue to build momentum in financial services thanks to our global partners who are bringing innovative new solutions to the market. At this year’s event, we focused on opportunities in the realm of generative AI, with special emphasis on four key areas within banking,[…]