DAX Copilot—AI-powered solution wins AI Tech Sprint to reduce clinician burnout

A game-changer in healthcare, DAX Copilot shines as AI frontrunner out of more than 150 entrants to help relieve clinician burnout.

The Department of Veterans Affairs DEAN’s (Discovery, Education, and Affiliate Networks) Office in partnership with the National Artificial Intelligence Institute (NAII), SimLEARN, and the Office of Primary Care, conducted a 120-Day AI Tech Sprint competition that began in January 2024. More than 150 companies participated. At the awards ceremony held in Washington D.C on May 21, 2024, DAX Copilot, the latest AI technology from Microsoft, was chosen as the top solution in the ambient clinical encounter category.

We are honored and thrilled to be chosen as the winner of this Tech Sprint. DAX Copilot, already in use across hundreds of healthcare organizations, builds on the years of proven success delivering ambient documentation and workflow capabilities to improve clinician-patient experiences and reduce administrative burdens.

Reducing administrative burden and associated burnout

Supporting our frontline healthcare workers by providing cutting edge AI technology to reduce administrative burden and associated burnout was the theme of the Tech Sprint, which consisted of three phases. More than 150 companies entered the Tech Sprint, which was whittled down over the three-phase competition to a final five. DAX Copilot was selected as the winning solution. Microsoft will both donate and match the monetary prize to the National Veterans Legal Services Program (NVLSP), a national non-profit organization that works to ensure that veterans and active-duty personnel receive the benefits they are entitled to due to disabilities resulting from their military service.

Automating clinical documentation and workflows

The primary objective of Track One of the Tech Sprint was to showcase an AI-enabled solution that can securely capture patient-clinician conversations ambiently and extract key information to create clinical documentation automatically. It also needed to have a high degree of security, compliant with Veterans Affairs (VA) privacy and security standards, to protect patient data.

Advanced desired capabilities included those that follow a responsible AI framework and automate and assist clinical workflows such as populating existing heterogenous note templates, generating an after-visit patient summary, and referral letters.

Exceeding expectations

Not only can DAX Copilot securely record encounters ambiently and automatically convert them into clinical documentation in seconds, but it also has a robust set of AI-powered capabilities to assist clinicians with their everyday tasks beyond note creation. It’s based on the Dragon Medical platform, an award-winning, Federal Risk and Authorization Management Program (FedRAMP) authorized speech recognition solution with hundreds of features relied on by more than 20,000 clinicians across the VA network and 600,000 users worldwide. And it’s all built on Microsoft Azure, the most trusted and comprehensive cloud, governed by a responsible AI framework, and core set of principles.

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Source: Microsoft Industry Blog